FAQs
1. What is Pargo?
Pargo is a courier service to a point (5000 points nationally like Clicks , Edgars etc) that gives you the option when and where you want to pick up your parcel.
2. Why Pargo?
We deliver to where it suits you to fit in with you. No more waiting for the courier to arrive!
3. What is the cost
Collection point cost R65
4. What is a collection point?
Pargo has more than 5000 points nationwide that you can choose from. Go to https://pargo.co.za to find the best one for you to get your package delivered to.
5. How long does delivery take?
● 1-3 days in Main Centers
● 3-5 days Regional areas
● Remote areas an additional day or two
6. How will I know my parcel is on its way?
Pargo will send you an SMS and email with the details you provided on your order to keep you updated when it is sent and when it arrives.
7. How do I ensure my package gets to me quickly and correctly?
Please provide us with your correct full delivery address and contact details.
8. Can I track my parcel?
Yes once you receive your waybill number via SMS you can go to https://pargo.co.za and track it.
It is absolutely safe. Once you click ‘Proceed To PayGate’ to do your payment, you are taken off our site and into PayGate’s secure portal area that allows you to pay securely with confidence. Collagen and Company has no access at all to any of your financial information. PayGate have been providing secure online payment solutions for over 16 years and they comply with the PCI security standard. PCI is a security standard that was founded by various card associations, including Visa and MasterCard. The full standard is known as PCI DSS or the Payment Card Industry Data Security Standard. The goal of the standard is to ensure the protection of card-holder data. Yes it is Safe to order on our website, with secure payments taken care of by PayGate
We like to deliver our products as soon as possible so aim to do this within 3 – 5 days, depending on your location. However, due to stock fluctuations, delivery can take up to 7 business days on the rare occasion.
Collagen and Company currently offers free delivery on all orders above R600 within South Africa to a Pargo point
Yes it certified at source by The Islamic Dissemination Centre (CDIAL)
You will receive a SMS with the progress of the parcel if you provide a cell number when your order.
We are an online store which is based in Cape town. The address is No1 Brenda Road, Plumstead, Cape Town.
Yes it is run through Standard Bank and has 23 Million plus users worldwide. We have no access to your personal banking details.
Yes we do, the number is 0658822410 you are welcome to phone or Whatsapp us.
You will get your waybill details on the day your order is dispatched. You can track on www.thecourierguy.co.za under track and trace by using your Waybill number. At any time, we will assist you in tracking your order.
Yes it is soluble in fluids and dissolves easily in any fluids. You can take it in your coffee, smoothies, yoghurt and even stir into scrambled eggs, soups etc.
Standard current account
Name: Super Collagen Health
Account number: 10109456201
Branch code: 051001
Please use your order number or Name and Surname as reference.
Popular Product
At Collagen and Company, we proudly offer pure collagen products that bring health and joy to your everyday life. Discover the natural benefits of collagen with us.
